Duplicate Lakme Eyeconic sent by Tradus.com !!!!

I am so much into online purchasing for everything whether be it clothes, footwear, cosmetics, skin care, hair care, baby stuff, lets say, I try everything. It’s so convenient. No more hassle to change and be in Delhi traffic and lets stay run from here to there. Just order anything you want at the comfort of your home or office.

In fact, still I believe that there is no harm in doing online shopping but we should choose products wisely. Makeup and cosmetics should not be purchased online till you are not very sure of the website from which you are doing purchasing.

How I found that it’s duplicate Lakme Eyeconic

Duplicate Lakme Eyeconic sent by Tradus.com



I always purchased eyeliners online whether Maybelline Colossal or some other. This time, there was a deal on tradus.com for this Lakme Eyeconic. As my colossal has just finished, I purchased it. Looked good and felt the same. It was my first experience with Lakme Eyeconic. So, I didn’t know what to expect from it. I have just read good reviews of it everywhere. Mine arrived. I started using it.

Smooth as everyone says. 
Pigmented as everyone says.

Then it became so smooth one day that when I opened the cap, the whole pencil was in the lid and it was broken. Great!!
But I didn’t bother much as everyone says so good things about it. I blamed it on my luck. Then I got to lay my hands on my sis’s old eyeconic almost empty pencil which she purchased from Lakme counter and Voila!! What I see now. They are so different. Colors different, writing method different. Same yet no match to each other.

Duplicate Lakme Eyeconic sent by Tradus.com

Duplicate Lakme Eyeconic sent by Tradus.com
Duplicate Lakme Eyeconic sent by Tradus.com

Duplicate Lakme Eyeconic sent by Tradus.com

Duplicate Lakme Eyeconic sent by Tradus.com

Duplicate Lakme Eyeconic sent by Tradus.com

Swtaches Comparison –

Duplicate Lakme Eyeconic sent by Tradus.com



I swatched both on my hand and there was so much difference in the texture. One so smooth and other the duplicate. When wiped, the duplicate one easily came out and after trying 2-3 times, it was nowhere to be seen. Good going!!
The original one didn’t smudge or got wiped in 2-3 attempts. It was so good that it didn’t come off easily. You can see the lasting power of both from the swatches.


Side Effects of Duplicate Lakme Eyeconic –

  • It smudged.
  • No staying power.
  • Pencil broke on its own. Came out of its base.
  • WORST – It caused itching and irritation!!

Contacted Tradus.com for delivering duplicate product –

Such a bad thing in online industry. Defective is something. Damaged is other. We are not liking the product is also agreeable. BUT DUPLICATE PRODUCT!!
Not done at all….
I wrote to them about the matter.

And the conversation follows –

********************************************************************************

tradus.com

This is with regards to your Tradus order for ‘Lakme Eyeconic Smudge Free Kajal’ against sub-order Id ‘———‘.
We would like to inform you that as per our return policy in case of defective/damaged or incorrect we kindly request our customer to please inform us within 24 hours of the delivery – we will ensure that either a replacement is sent out or we initiate a refund once the product is returned to us.

As the product is delivered to your address in the month of July and you are reporting that the product is defective in the month of October we wont be able to assist you further as the return policy has been lapsed out.

ME

May be you haven’t checked the mail properly or you are just writing your customized mail but I am telling  you here that the product I received from tradus.com was duplicate not defective. THE KAJAL WAS
DUPLICATE.
You know the difference? I am not here for money back but how can you ditch customers. We believe in you. It was a cosmetic product and that too for eyes. Duplicate product can harm the eyes. Do you know that? Don’t write your customized mails to me and tell me what will you do about such products that are not defective or damaged but duplicate!! Its not done. tradus.com is answerable for this!!

tradus.com

This is with regards to your Tradus order for ‘Lakme Eyeconic Smudge Free Kajal’ against sub-order Id ‘———-‘.
We would like to inform you that as per our return policy in case of defective/damaged or incorrect we kindly request our customer to please inform us within 24 hours of the delivery – we will ensure that either a replacement is sent out or we initiate a refund once the product is returned to us.
As the product is delivered to your address in the month of July and you are reporting that the product is defective in the month of October we wont be able to assist you further as the return policy has been lapsed out.
If you have any further queries, please visit our self help & FAQs section www.tradus.com/help

Regards,
Team Tradus

*********************************************************************************

HAHAHA.
What a resolution. Same automated sort of replies. Thanks tradus.com

Now what!! Maybe nothing or may be I will write many more mails. This is not about returning the product. This is not about my money back. This is about a wrong duplicate product that too meant for eyes. It causes irritation. How bad!!

These online websites should check their sellers and their source and should not blindly accept all sellers for products. I have faced such issues in clothing from tradus.com before also. But this time, they have gone too far. This is simply not done. I do not know now which ones to believe and which ones are like tradus.com. These are not local market shops where we expect MAC dupes in 100 bucks.

But I will now try to buy such cosmetics from the brand store itself. And would advise you all to try and do the same. Our eyes are precious and not meant to be harmed by some ba*****s !!

Leaving all my hatred with them here only. Sharing does help 🙂

Stay blessed and beautiful always!!

Love,
Charu

0 Replies to “Duplicate Lakme Eyeconic sent by Tradus.com !!!!”

  1. last month i also bought lakme eyeconic kajal but as soon as i opened the pack it was lakme EYESONIC kajal ,the cover was exactly same but the kajal was not..it was a fake one…plzzz tell me what to do…should i complain in the consumer forum about that shop for keeping the fake products and making people fool….

  2. last month i also bought lakme eyeconic kajal….but when i opened the pack it was lakme EYESONIC kajal…it was a fake one….plz suggest me now what should i do…should i complane in the consumer forum???? about that shop for keeping fake products.

  3. yes dear…but they r doing!!!

  4. yes Rachna…I am never going to buy anything from them…atleast not cosmetics!!

  5. Such a bad thing. Did you visit the store again and tell them? You should try with them once dear and if they are not helpful, then surely, its high time….you should take the extreme step too!!

  6. I bought X mas maybelline combo pack from Nykaa.com and it has eyeliner ,kajal,lipstick ,nail paint and eye shadow with a glitter pouch.After 4 months I got to know that kajal was a fake one.Not sure for other items as on internet info not available how to identify fake maybeline eye liner/lipstick etc.Now I will buy kajal only from stores after verifying.Other products are not applied to water line so harm can be less.

Leave a Reply

%d bloggers like this: