My Shopping Experience with Jabong.com – Jabong.com Review

My Shopping Experience with Jabong.com – Jabong.com Review
GOSF (Great Online Shopping Festival) in December, 13 ended with many of us drained in terms of our resources, be it in terms of our eyes popping out of socket due to fatigue of hours of watching,  comparing and selecting various products on various websites or be it money wise. We were drained!!
Then came the good times, when we started wearing or using all those awesome products that we purchased. I basically did my shopping from myntra.com and jabong.com. I love both the websites in terms of their product delivery and their customer service and in every other respect too.
Today, I will be sharing my experience with Jabong.com. What they did needs a special mention. I placed two orders on their website and did an overall shopping of almost 3-4k. One top I returned back as I didn’t like it much and they took it with no hassles and completely adhered to their no questions asked policy. I loved that. Money was credited back into my credit card in the stipulated time period.
Now, one ‘W’ kurta that I purchased, I wore it once and afterwards washed it as per the instructions mentioned. It was a viscose kurta and a beautiful one. After the wash and iron, I noticed that the neck opening has threads coming out and that has made it totally unwearable. I felt so bad as I loved the kurta and I didn’t want to hold on multiple chats and communications with Jabong’s customer service team. But, I had to!!
I wanted to make this whole process as small as possible, so first I clicked the neckline pics of the kurta and then compiled a mail to jabong including those pics. I explained everything in the mail including the wearing and washing thing. And I wrote this mail tothe hod, customercare’s id.
I got a call from jabong very soon and they informed me that they will take the kurta back, no questions asked , no tags wanted, no same packaging as I didn’t have the packaging. It was over a month. I had the tags and an extra button that they gave so I mentioned that and they agreed. Wwwoooowwww. Such a fast and easy resolution!! I didn’t have to call them again or do follow ups. It was not their fault but it was completely brand’s fault. But they gave me full satisfactory resolution. Does that happen in India. Do companies believe us that much now!!
I have seen some website which don’t accept any return or refund, they only accept returns in case of damaged items and not even for ill fitted shoes, do they accept returns!!
I loved how Jabong.com provided the resolution. They got my kurta picked up in next 2 days and further in next two days, they gave me refund in the form of jabong credits. This, they have mentioned earlier in telephonic conversation that I will get refund in form of jabong credits and I don’t mind that as I am very much into online shopping and I can use those credits very easily.
The best part I loved in this refund process is that they made it so easier and simpler and what I was fearing, that never happened. I was a happy and satisfactory experience.
I was a genuine customer with a genuine problem. I didn’t cheat or did that ‘wear once and return’ thing. That too happens and happens a lot, I know. I hate that. That’s why, most of the websites have such strict rules for returns. One should not do such things for a few bucks. We have to be honest and then only, we can expect that honesty in return. It is so shocking if you get the approx figures of shop lifting and all those cheating techniques.
Be good, do good and good will eventually happen to you!!
A special thanks to Jabong.com for their amazing customer service and policies. You people made my online shopping experience a real pleasure.  I will always come back to you.
P.S. –
Jabong.com is a genuine online website with great discounts, very competitive prices and a great customer service. I fully recommend it.

0 Replies to “My Shopping Experience with Jabong.com – Jabong.com Review”

  1. GREAT ! ;D

    saralookbook.blogspot.com

  2. Jobong is one awesome site.

  3. It sounds like you had an awesome experience with site 😉

  4. Need to check out that sight thanks for sharing.
    http://tifi11.blogspot.com

  5. I have heard many great things about this site lately.
    Beautetude

  6. I like jabong too. 🙂

  7. I too love Jabong! Great review dear 🙂

  8. I've never heard of this site, gonna check out! ;D
    xxx
    S
    http://s-fashion-avenue.blogspot.it

  9. Love this website, i'll try buy something. They look good 😀
    I'm following you in facebook and gfc, okay?
    Bye bye – http://otoemduvida.blogspot.com.br/

  10. That was nice of them.. they truly care fr their customers!!

  11. Great review doll! Thanx for sharing!

    Viky — MySecretFashionPoison

  12. I too love Jabong! Great review!!!
    xoxo!

  13. wow.. never heard of them.. will definitely check them out!!!

    DinaBella
    http://dina-bella.blogspot.com/2014/01/body-shape-perfect-fit.html

  14. I know this is so important. I had a horrible experience with a company called cool chairz, they misrepresented a chair on their site as a computer chair-meaning it is for 6-8 hours of sitting time but the company that makes actually calls them "visitors" chairs which is meant for very short term sitting. I was told by the rep that the tilt feature was adjustable and when I called the manufacturer they said it was not. Cool Chairz refused to take it back. So $150 down the drain.

    Allie of ALLIE NYC
    allienyc.com

  15. Its a good thing when sites like this treat their customers well.
    Effortlesslady.blogspot.ca

  16. God, their customer service sounds so awesome!! I really love it when companies are like that!

  17. nice post 🙂
    I invite you to join my Clothing Giveaway 🙂
    try your luck!

    J'aime les feuilles rouges
    GIVEAWAY

    xoxo Marta

  18. Great review, doll! Hope you're having an awesome Thursday. 🙂

    -Ashley
    http://lestylorouge.com

  19. Great review! Thanks for sharing!
    -Adara
    adaradella.blogspot.com

  20. Ok!!! Great review. I've to check this site.
    Thank you for sharing
    Kisses and Have a sweet day
    The Indian Savage diary

  21. I have never heard of Jabong. Great customer service though . It's so important for a company to really care about their customers.

    Keisha xo xo

  22. I love jabong..shopped many times from them

  23. Good customer service is so important! Glad to hear your experience was a good one! T. http://tickledpinkwoman.blogspot.com

  24. Jabong is thebest shopping portal now!! 🙂
    I like it too.. 🙂

  25. Have shopped from them N number of times and every time loved them! Its a great site with amazing discounts!

  26. Sounds great! I've never shopped from them but i certainly will from now on 🙂

  27. I love jabong..shopped many times from them

  28. thanks for visit my blog…i follow you on bloglovin and gfc…follow me back?

  29. thanks for visit my blog…i follow you on gfc and bloglovin: follow me back?

  30. So glad their customer service was nice. So awesome.
    http://www.averysweetblog.com/

  31. Very nice post, I buy a lot of staffs from them…and they are always prompt.

  32. I love shopping from jabong. Kind off get the latest trends now days !
    Thanks so much for ur comment on my blog !
    ✿thefashionflite
    ✿twitter
    ✿Bloglovin
    ✿FaceBook

  33. Great Review Dear 🙂
    I love Jabong too .. For the quality and service on offer – Its one of the best out there 😉

  34. Hi dear, thanks for visiting my blog the other day!
    You have such a lovely blog too.
    Followed you already. Mind to follow me back? 🙂

  35. They are wonderful!! You must try 🙂

  36. You must!! They give fab service!! 🙂

  37. They are great!! 🙂

  38. Very true Launna!! It was a pleasing one 🙂

  39. This is a great website!! Had such a wonderful experience 🙂

  40. Sure love..you should!! 🙂

  41. Exactly Natasha!! I prefer online shopping but never had such a great experience!! 🙂

  42. Sure..go ahead!! 🙂

  43. Thats so sad!! I hate such websites , better stay away from such frauds!!

  44. Very true, their discounts, their quality service..everything is fab!! <3

  45. Yes Diana..it feels great 🙂

  46. Thanks Marta 🙂 Will visit yours soon:)

  47. Many thanks love 🙂

  48. You are right Keisha, it is necessary for a company to be so caring for their customers!! 🙂

  49. And they just took one day to resolve all this and within two days of writing that mail they returned me the money!! 😉

  50. Yes shivi!! They are too good 🙂

  51. Really!! Then you must, this site is fabulous!!

  52. Yea..same here!! 🙂

  53. Just followed you back love! Absolutely love your post. Can't wait for the next one!

    xx
    http://www.starringsamantha.com

  54. Awwww you are so sweet hun 🙂 <3

  55. I always love hearing about companies that have good customer service! Ordering online is so hard sometimes, so its nice to know the company will work with you!
    http://www.amemoryofus.blogspot.com

  56. I love Jabong always great review <3

  57. I love shopping from Jabong.. their shipping is super fast!!! 🙂

  58. I have never tried your favourite shops, but I will have a look. It's always great to explore!
    http://www.minsbeautyequipment.com

  59. I will keep them on mind!

  60. I've never really had a good experience with this website. I do not like it's interface, and they always deliver stuff late (at least in my area) and adding insult to the injury, the stuff that I have bought has always been ruined within a month…

    Relationships.College.Love

  61. hey,,
    quite useful..thou never tried shopping via websites.. bit scary but products are loveable…followed via GFC

    http://glamforgood.blogspot.in/

  62. Thanks a ton Maisha 🙂

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